Company: 16293603 Canada Inc. (doing business as Floorsera)
Jurisdiction: Ontario, Canada

1. Introduction

At Floorsera, we respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We may collect the following types of information:

• Contact Information: name, email, phone number, business name, and address

• Order Details: product preferences, delivery addresses, purchase history

• Payment Information: billing details (collected via secure third-party processors)

• Website Usage: cookies, IP address, browser type, and pages visited

3. How We Use Your Information

We use the information to:

• Process and fulfill orders

• Provide customer support

• Improve our services and website experience

• Send updates, quotes, or promotions (with consent)

• Comply with legal or regulatory obligations

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Shipping partners for delivery coordination

• Payment processors for secure transactions

• Third-party service providers (e.g., website hosting or analytics) under strict confidentiality

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You may:

• Request access to your personal data

• Ask for corrections or deletion of your data

• Withdraw consent to receive marketing communications

To do so, email us at info@floorsera.ca (or your preferred contact).

7. Cookies

We may use cookies to improve user experience. You can adjust your browser settings to refuse cookies.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, contact:
📧 floorsera.sales@gmail.com
📍 Ontario, Canada